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RedPack Logistics is the only US provider of Part Proximity Services. With RedPack's dense network of locations, field service technicians can pick-up and return parts much closer and faster. Our network utilizes 24x7 locations equipped with RedLink technology allowing real-time tracking of parts. The reduction in drive time results in substantial cost savings and improved customer service, as has been successfully proven by leading service organizations.
- Today in Europe and Australia, RedPack solutions are in use by leading service organizations such as IBM, Ricoh, Siemens, etc.
- RedPack currently operates a nationwide network of FSL (Forward Stocking Locations) as well as PUDO™ (Pick-up and Drop-off) locations.
- Typical PUDO™ locations include 24x7 convenience stores, service stations, and automated locker systems.
- Each PUDO™ is equipped with our RedLink tracking technology, which provides full visibility of the arrival, collection and return of service parts.
- The information provided for each service part includes date and time, PUDO™ location, tracking number, time of collection, name of technician and signature. Additional information can be customized for each RedPack client through integration with barcode information.
- Each service-part-related event can be communicated via text message or email, and is available online.
- There are no startup fees or long-term contracts to sign.
- Our RedEye in-night service provides a cost efficient way to distribute parts at night to our PUDOs™. Parts are delivered prior to 8:00 am, allowing your technicians to collect them early in the morning.
- RedPack has integrated its solution with the major logistics companies as part of a broader service parts logistics solution (UPS, FedEx, TNT and DHL).
- The RedPack executive team has over 150 years of logistics and parcel experience and includes past members of the UPS Board of Directors.
