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RedPack Online Tour RedPack operates numerous locations where field technicians can pick up and drop off parts. The wide selection of the locations almost guarantees that they are closer to your technician than your warehouse.
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RedPack has helped some of the world's leading field service organizations improve their productivity. Here are some case studies to help you understand how RedPack can work for you...
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News

RedPack Logistics Selected by Mid America Point of Sale (MAPS) as Logistics Provider for Mission Critical Service Parts.

PITTSBURG, Pennsylvania - August 06, 2008 -

RedPack Logistics, the global leader in Warehousing and Parts Proximity Services, has announced that Kansas Based MAPS, a leading provider of point of sale systems and support services has selected RedPack as its service parts supply chain partner.  RedPack will coordinate service parts management and delivery across the United States in support of MAPS industry leading POS products and services that keep the registers ringing for international restaurant groups.
  
“We are thrilled to work with Mid America Point of Sale, supporting their critical inventory logistics needs in this highly demanding and fast paced service market”.  Stated Juan Sotolongo, CEO of RedPack Logistics “Working with a quality provider such as MAPS allows RedPack to demonstrate our full range of flexibilities and develop innovative approaches that exceed current market capabilities.  The combination of our process oriented approach, and quality project management enables a network of service delivery for MAPS that separates them from all other providers”. 

MAPS provides industry leading POS systems and service throughout the U.S..  RedPack Logistics was selected to support MAPS service programs based on their national footprint and unique flexibilities in creating a “service first” attitude supported by rigid process and quality project management.  RedPack Logistics operates a national network of over 700 Forward Stocking Locations and PUDO (Will call locations) in support of their leading parts proximity services.  They also offer a comprehensive web based inventory management platform that requires a low level of effort to achieve  IT integration.  The RedPack Logistics network allows MAPS to consistently meet increasingly demanding service level requirements and maintain client commitments.

“Unless you can execute a transaction at the register, a sale can not take place.  MAPS ensures that our customers mission critical POS capabilities are state of the art and operating 24x7 if required” stated Mark Wells, President Mid America Point of Sale.  “RedPack has proven that process combined with good project management is highly effective in guaranteeing we deliver the promised service to our customers. The performance of the RedPack team has been a great model for partnering to deliver services”. 

RedPack assigns a dedicated project manager to each of its clients which ensures a best in class project management approach that evolves as the customer requirements evolve.  The project manager is also responsible for effective use of the RedLink Technology system which enables parts management and control through a simple web based interface for each RedPack Client.

 

About MAPS
MAPS  is an national POS system and services organization supporting national restaurant chains.  MAPS systems and support are used across the United States.  MAPS headquarters are located in Hutchinson Kansas and is privately owned.

About RedPack Logistics
RedPack's mission is to provide innovative solutions to the field service management sector. Their  services allow field service management organizations to reduce costs by increasing technician productivity, improving information on parts, and making available dynamic dispatching to improve SLAs.
The RedPack management team comes from the service and outsourcing sectors, and has decades of experience in delivering the highest standard of service. RedPack Warehousing services are focused on providing economical solutions to small and mid size companies requiring from 1 to 100 national stocking locations.
Providing these services has helped establish their position in the industry—allowing them to make a distinct and substantial impact on a client's bottom line.

 www.redpacklogistics.com

Contact RedPack Logistics
Shirley Susa Phone 412.904.5092 • Fax 412.904.5096

 

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